TERMS AND CONDITIONS

Welcome to www.FLEXGoldgroup.com. The Company and/or its affiliates provide FLEX Gold ("FLEX"), website features and other products and services to you when you visit or shop at www.FLEXGoldgroup.com subject to the following terms and conditions, which can be updated at any time:

  1. Payment: You agree to satisfy all payments for FLEX. You are also responsible for any other cost imposed by any government or jurisdiction in taxing or assessments relating to your purchased FLEX.

  2. FLEX: FLEX may be spent on products or services or held in your personal ewallet for future use. FLEX is fractional gold and its value as a commodity is maintained with physical gold.

  3. Delivery: The FLEX purchased will, upon your specific instruction, be transferred to your wallet or to a vendor that accepts FLEX for its products and services.

  4. Refunds or Returns: All FLEX sales are final and not subject to cancellation unless the state in which you reside provides for otherwise.

  5. Returns: All disputes or concerns as to FLEX must be made to us immediately, as ALL SALES OF FLEX ARE FINAL AND NONREFUNDABLE.

  6. FLEX Pricing: FLEX pricing is determined by the current spot price of gold. It is understood that we will charge a spread of 3% above the spot price of gold, plus a $0.50 load fee for each transaction. A service fee of 2% will also be charged. We will retain 100% of the sale price of any FLEX in the form of physical gold or a direct derivative of gold.

  7. Relationships: We will not be responsible for any delays, defaults or loss due to circumstances which are outside its ability to control. Our representatives are not licensed investment advisors and are not making any recommendations for FLEX. You agree that no fiduciary relationship exists between us and you and that your decision to purchase FLEX for spending on products or holding for future use is your decision alone.

  8. Warranties and Guaranties: We expressly disclaim and rebuke any other warranties of any kind, whether expressed or implied for FLEX. You agree and confirm that no warranties or guarantees have been made pertaining to the value of FLEX.

  9. Risk Disclosures and Other Important Disclaimers: We believe that FLEX, because it represents physical gold you are buying from us, is a commodity. There is no legal requirement that any provider of goods and services will accept it as payment. Regulatory developments and technology advances could impact FLEX use, availability and pricing. We do not mine FLEX or operate as an exchange. We are not in the money services business or engaged in Initial Coin Offering activities. You are responsible for implementing reasonable measures for securing your ewallet where you want to hold your FLEX, including any requisite private key(s) or other credentials necessary to access such storage mechanism(s). If your private key(s) or other access credentials are lost, you may lose access to FLEX. The Company is not responsible for any such losses.

  10. Dispute Resolution Policy: All disputes which may arise regarding FLEX shall be decided exclusively in binding arbitration conducted by the American Arbitration Association ("AAA"). Customer and Company will bear its own costs and attorneys' fees incurred in connection with the AAA arbitration proceeding. All of the parties understand and agree that they are waiving the right to a jury trial before a judge. Neither you nor Company shall be entitled to join or consolidate disputes by or against one another in any arbitration, or to include in any arbitration any dispute as a representative or member of a class, or to act in any arbitration in the interest of the general public or in a private attorney general capacity. This provision and any resulting arbitration are governed by the provisions of the Federal Arbitration Act (the "FAA"), and, to the extent any provision of the FAA is inapplicable, the laws of the State of Utah.

  11. Jurisdiction and Venue: Jurisdiction and venue for any dispute, claim, or controversy arising out of or relating to these terms and conditions or the breach, termination, enforcement, interpretation validity thereof, or any other interaction between us and you shall be in Salt Lake City, Utah and any party making a claim against Company in whatever form hereby submits to personal jurisdiction in that forum for any and all purposes.

  12. Purchase of FLEX: You understand that you are purchasing FLEX to either hold or use for products and services offered by a vendor that accepts FLEX as value. It is understood that this is a purchase of FLEX from us, not any other product or service.
    IN NO EVENT SHALL COMPANY OR ITS AFFILIATED COMPANIES HAVE ANY OBLIGATION OR LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES SUSTAINED OR ARISING FROM OR RELATED TO ANY PRODUCTS AND SERVICES PURCHASED FROM VENDOR WITH FLEX. YOU AGREE TO HANDLE ANY ISSUE REGARDING PRODUCT PURCHASES WITH THE VENDOR WHO HAS ACCEPTED FLEX AS PAYMENT. YOU UNDERSTAND THAT SINCE WE ARE NOT RESPONSIBLE FOR ANY ISSUE WITH PRODUCTS YOU CHOOSE TO TRANSFER FLEX TO THE VENDOR FOR, IF YOU DISPUTE THE FLEX PURCHASE CHARGE, YOU WOULD BE COMMITTING FRAUD ON THE CREDIT CARD COMPANY AND WE WILL TAKE WHATEVER LEGAL STEPS ARE NECESSARY TO PROTECT OUR COMPANY. YOU AGREE THAT YOU WOULD BE 100% LIABLE FOR ALL ATTORNEY FEES AND COURT COSTS THAT WE INCUR FROM YOUR FRAUDULENT ACTION OF DISPUTING THE CHARGE.

  13. Transfer of FLEX: Upon your request to transfer FLEX to a vendor, you understand and agree to such transfer of FLEX into the vendor's wallet provided to us specifically for the purchase of its products and services, and not for any other purpose.

  14. Your Consent to Setting Up an Account and Notice: You agree that we have the right to send you certain information in connection with your FLEX purchase and your account. You understand that to purchase FLEX you created a FLEX account. We may send you information pertaining to your purchase and your account in electronic form to the e-mail address you specified or a text message to the mobile phone number you provided for your account. You may have the right to withdraw this consent, and you may, upon notice to us, cancel your account if you do not intend to buy or hold FLEX.

  15. Usage By Minors: Our websites are not intended for or directed to persons who are minors (typically persons under the age of 18, depending on where you live). Because we can't prohibit minors from accessing our sites, we must rely on parents and those responsible for supervising minors to decide what is appropriate for minors to view and/or purchase. By creating an account with us and providing information to us, you represent to us that you are legally permitted to enter into this purchase and contract.

  16. Force Majeure: In no event shall Company be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control including, without limitation, strikes, work stoppages, shortages of supplies, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God including pandemics, interruptions, loss or malfunctions of utilities and/or communications. Company shall use reasonable efforts which are consistent with accepted practices in the precious metals industry to resume performance as soon as practicable under the circumstances.

How it works

Pay anybody with a FLEX GOLD account. Scan their unique QR code or enter their vendor ID number and they will receive their payment in seconds.